Legal
Privacy policy
This Privacy Policy explains how FruitStack collects, uses, and protects information submitted through this website.
This policy is intended as a general description of our current website practices. It should be reviewed with legal counsel before launch and updated whenever our forms, analytics, hosting, or business practices change.
Information we collect
When you contact FruitStack through this website, we receive the information you choose to provide. This may include:
- Your name and organization
- Your email address
- Your phone number, when provided
- Information about your current process, goals, timeline, or budget
- Any files you choose to attach, when file uploads are available
Our hosting provider may also collect standard technical information as part of normal website operations, including IP addresses, request times, browser types, device information, and user-agent data.
How we use your information
We use information submitted through the website to:
- Respond to your question or enquiry
- Learn about your organization and its needs
- Discuss, plan, and scope potential work
- Maintain reasonable business and communication records
- Protect the security and operation of the website
FruitStack does not sell or rent your personal information. We do not share enquiry information with third parties for their own marketing purposes.
How long we keep information
We retain enquiry information while a conversation or potential engagement is active and for a reasonable period afterward for business, legal, and recordkeeping purposes.
You may ask us to delete information you submitted through the website. Some information may need to be retained when required for legal, accounting, security, or contractual purposes.
Cookies and Google Analytics
This website uses Google Analytics 4 to help us understand how visitors find and use the site.
Google Analytics may use cookies or similar technologies to collect information such as:
- The pages you visit
- How long you spend on the site
- Your general geographic area
- Your device and browser type
- How you arrived at the website
We review this information in aggregate to improve the website. We do not use Google Analytics to identify individual visitors personally.
Analytics information is processed by Google and is also subject to Google’s own privacy terms. You may limit analytics collection by blocking cookies in your browser or using the Google Analytics opt-out browser add-on. The main functions of this website will remain available when analytics cookies are blocked.
FruitStack does not use advertising, remarketing, or behavioral-targeting tags on this website.
Service providers
FruitStack may use third-party providers for services such as website hosting, email delivery, analytics, security, and file storage. These providers may process limited information as needed to provide their services.
We expect service providers handling information on our behalf to use it only for the services they provide and to apply reasonable security protections.
Client data
This Privacy Policy applies to information collected through the FruitStack website.
Information stored within software or systems FruitStack builds for a client is governed by the agreement for that engagement and, where applicable, the client’s own privacy policy.
Unless an agreement states otherwise, the client owns the information stored in its system. FruitStack accesses that information only as reasonably necessary to build, maintain, secure, or support the system.
Data security
We use reasonable administrative and technical measures to protect information submitted through the website. However, no website, email system, or method of electronic storage can be guaranteed to be completely secure.
Please do not submit sensitive personal, financial, medical, or confidential information through a general enquiry form unless we have specifically asked you to do so through an approved secure method.
Your choices
You may contact us to:
- Ask what enquiry information we hold about you
- Correct inaccurate information
- Request deletion of information you submitted
- Ask a question about how your information is handled
We may need to verify your identity before completing certain requests.
Changes to this policy
We may update this Privacy Policy when our website, services, or information practices change. The updated version will be posted on this page with a revised “Last updated” date.
Contact us
Questions or requests concerning this Privacy Policy may be sent to:
FruitStack6501 Red Hook Plaza, Suite 201
St. Thomas, VI 00802
Email: hello@fruitstack.vi